Become an UDON Lover and get special discounts
The owner of the website www.udon.es (“Web”) is the company UDON Franchising, S.L. (“UDON”), whose details are:
Registered office: C/ Ciurans, 2, 08530 La Garriga (Barcelona)
C.I.F.: B-65211773
Email: customercare@udon.es
Telephone: (+ 34) 93.464.61.64
Registered in the Commercial Register of Barcelona in Volume 35801, sheet 67, page number B-266.551.
The General Conditions of Access and Use regulate access to and use of the Website and are intended to provide the user with information concerning UDON and its products and activities.
Access to and use of the Website by the user implies acceptance of these General Conditions of Access and Use as well as the Website Privacy Policy.
The user must carefully read the General Conditions of Access and Use and the Privacy Policy when they intend to use the Website because they may be adapted and / or modified at any time. If you do not accept these General Conditions of Access and Use, please refrain from using the Website and its content.
The user agrees to make diligent use of the Website as well as information on products and activities contained therein, in full compliance with both the applicable regulations and the General Conditions of Access and Use and where relevant, any other conditions set by UDON for the purpose of the WebsiteThe user agrees to make diligent use of the Website as well as information on products and activities contained therein, in full compliance with both the applicable regulations and the General Conditions of Access and Use and where relevant, any other conditions set by UDON for the purpose of the Website.
Consequently, the user agrees not to enter comments and / or content, either themselves or by third parties, that (i) are unlawful, violent, pornographic, racist and / or demeaning; and (ii) are inappropriate or not relevant to UDON’s business activities.
The user agrees not to carry out any action aimed at damaging, disabling and / or overloading the Website, or that may impede, in any way, its normal use and operation.
The user is informed that in the event of non-compliance with the General Conditions of Access and Use, the Privacy Policy or, where appropriate, any other terms or conditions contained on the Website, UDON reserves the right to limit, suspend and / or terminate their access to the Website, taking any technical measures necessary for that purpose.
UDON makes its best effort to keep the Website running smoothly, avoiding any errors or, where appropriate, fixing them, and keeping the content of the Website updated. However, UDON does not guarantee the availability and continued access to the Website or the absence of errors in its content, nor that the latter is duly updated.
Both access to the Website as well as the use made of any information or operations contained herein shall be the sole responsibility of the user.
UDON is not responsible for any damages and / or losses arising directly or indirectly from the access or use of the information on the Website and, especially of information related to third parties other than UDON, including, but not limited, to those caused in computer systems or those generated by the introduction of viruses and / or computer attacks. Neither is it responsible for any damage that users may sustain due to improper use of the Website, nor for breakdowns, interruptions, absences or faults in communication and / or the Internet.
Additionally, UDON is not liable for any damage and / or harm to the user’s software and / or hardware arising from access and use of the Website.
The user shall be liable for damages of any kind that UDON may suffer as a result of non-compliance with any of the obligations to which they are bound under the General Conditions of Access and Use, the other conditions specified on the Website and / or legislation applicable at all times.
a) Links to the Website
Third parties who intend to include on a website (“” Linking Site “”) a link that directs to the Website must comply with current legislation and they or third parties may not, under no circumstances, host content, that: (i) is unlawful, harmful, violent, racist, demeaning, etc.
Under no circumstances does the link imply that UDON endorses, promotes, guarantees, supervises and / or recommends content and / or services of the Linking Site nor is it responsible for its content.
In the event of any non-compliance with the terms referred to above, UDON will proceed, immediately, to revoke the consent given to the Linking Site, which must remove the link.
b) Links to other websites
The Website may include different links that allow the user to access other websites (“” Linked Sites “”).
Under no circumstances does the existence of Linked Sites presuppose any recommendation, promotion, identification and / or compliance on behalf of UDON with the statements, content and / or services provided by the Linked Sites. Consequently, UDON is not liable for the content and other conditions of the Linked Sites, the user is solely responsible for checking and accepting each time they access and use them.
All intellectual property rights on designs, databases, underlying computer programs (including source code), and the various elements that make up the Website (text, graphics, photographs, videos, sound recordings, colour combinations etc.) [ “” Content “”] as well as its structure, selection and arrangement are owned by UDON or its licensors. With regard to the distinctive marks included on the Website (trademarks and trade names), they are owned by UDON or its licensors.
The use of the Website by the user does not imply the transfer of any intellectual property and / or industrial rights on the Website and Content.
Reproduction, processing, distribution, public communication, making available, extraction and / or any other form of dissemination of the Website, the Content and / or UDON’s distinctive marks is strictly prohibited unless the user obtains expressed authorisation to do so.
Unauthorised use of the Content, as well as any harm caused to UDON’s intellectual and industrial property rights may give rise to the corresponding legal actions and, where appropriate, to the liabilities arising therefrom.
If any of the clauses of the General Conditions of Access and Use were declared fully or partially invalid or ineffective, such invalidity or ineffectiveness will only affect that provision or part thereof that is invalid or ineffectual, and with everything else remaining in force, with said provision or part thereof being affected. For this purpose, the General Conditions of Access and Use only cease to be exclusively valid regarding the invalid or ineffective provision, and no other part or provision hereof is void, invalidated, damaged or affected by such invalidity or ineffectiveness, unless it would have substantial effect on the General Conditions of Access and Use as a whole.
The General Conditions of Access and Use are written in Spanish, Catalan and English. In the event of discrepancy between the language versions, the Catalan version shall prevail.
The General Conditions of Access and Use shall be governed by and construed in accordance with Spanish law.
Any dispute arising between UDON and users of the Website shall be resolved by the Courts of the city of Barcelona, with the parties expressly waiving the right to their own jurisdiction.
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) and its implementing regulations, UDON FRANCHISING, S. L. (“UDON”) informs all users of the www.udon.com website (the “Website”) about the processing of their personal data, those provided during access and use of the Website and in their day-to-day relationship with UDON.
In general, the data provided will be kept, for as long as necessary, for each of the purposes for which the data is intended. In any case during the legally established periods for this purpose, in the case of information related to the provision of services. During the period necessary to respond and carry out the corresponding internal monitoring of the suggestion or observation communicated. In the case that you send us a curriculum it could be kept for a period of one year, unless you tell us otherwise. Regarding the sending of commercial communications via electronic means, indefinitely, until you tell us otherwise.
In general, the communication of your data to third parties is not foreseen. The only communications that, apart from those legally established, may be carried out, would be between UDON and its franchisees, provided that it is necessary, such as in the case of a purchase (franchisee who must serve the order), job application (franchisee who has the job vacancy) or the management of certain aspects of the loyalty program.
Apart from the aforementioned, third parties, Data Processors, may have access to your data.
Insofar as UDON processes your personal data, you have the right to request:
Access: The data subject shall have the right to obtain from the controller confirmation as to whether or not data relating to him/her are being processed, as well as detailed information about certain aspects of the processing being carried out.
Rectification: The interested party shall have the right to obtain the rectification of inaccurate personal data concerning him/her or the completion of incomplete data.
Suppression: The interested party will have the right to request the suppression of his personal data, in any case the suppression will be subject to the limits established in the regulatory norm.
Limitation of processing: The data subject shall have the right to request the limitation of the processing of his/her personal data.
Opposition to the treatment: In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data. UDON will stop processing the data, except for legitimate, compelling reasons, or the exercise or defense of possible claims.
Right to data portability: You have the right to receive the personal data concerning you, which you have provided to a data controller, in a structured, commonly used and machine-readable format and to transmit it to another data controller.
The aforementioned rights may be exercised by written and signed request addressed to UDON: Ramon Ciurans, 2, 08530 La Garriga (Barcelona) or through the e-mail address customercare@udon.es.
The identification data belonging to the client/user, as well as other contact data and any other data that may be required by the applicable regulations, must be declared and the refusal to provide them could result in the impossibility of accessing the service. The remaining data requested are voluntary, so failure to provide them will not prevent the establishment of the contractual relationship.
If you believe it appropriate, you may request the protection of the Spanish Data Protection Agency by filing the corresponding complaint.www.agpd.es. C/ Jorge Juan nº 6 28001 Madrid.
UDON has adopted the legally required levels of security for the protection of personal data, and has installed all the technical means and measures within its power to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided to UDON. Nevertheless, the user must be aware that Internet security measures are not impregnable.
Udon Franchising, S.L. uses cookies on its website www.udon.com when a user browses the website, either itself as a company or via third parties contracted for measurement, analysis and advertising services.
Cookies are files sent to the browser by a web server in order to record the user’s activities during browsing.
By using cookies, the server hosting the website may recognise the web browser used by the user in order to make browsing easier, allowing, for example, previously registered users to access areas, services, promotions or competitions reserved exclusively for them without having to sign in each time. They are also used to measure the amount and parameters of Internet traffic in order to control the progress and number of visits to the website.
Certain cookies may collect personal data.
The different types of cookies are listed below:
Types of cookies
Exempt:
Not exempt:
Cookies according to the entity that manages them:
Cookies according to the time they remain enabled:
Cookies according to purpose:
What’s more, when you visit a website or open an email with an advert or promotional material regarding our products or services, a cookie may be installed on your browser to help us to display adverts related to searches you have made, and to monitor our adverts in terms of, for example, the number of times they are viewed, where they appear, what time they are viewed, etc.
Below are the non-exempt cookies, either first-party or third-party, which are used on the website.
Third-party analytical cookies:
Google Analytics:
Google, Inc., 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).
Privacy policy:
http://www.google.com/intl/en/policies/privacy/
Data collected:
Anonymous: (Ads viewed, analytical data, web browser information, cookie data, date/time, demographic data, type of hardware/software, interaction data, page views, service domains).
Pseudonymised: IP address (EU PII), search history, location data, click string, device ID (EU PII), PII (name, address, phone number, email address, login) Sensitive (Financial Information).
Data disclosed to third parties:
Not disclosed.
Data retention:
Not disclosed.
For further information: www.google.es/intl/es/policies/technologies/types/
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Google Tag Manager:
Google, Inc., 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).
Google Tag Manager is a tool that allows you to write or rewrite the code of a website.
Data collected:
It collects anonymous information such as: web browser information; cookie-related data, date and time, demographic data, information about hardware/software, Internet acces provider, interaction.
It also collects IP number, phone number, search history, location data, device ID.
IP number, device ID and phone number are shared with third parties. As is other aggregate data.
Data disclosed to third parties:
Aggregate data, anonymous data, EU PII (Information that can make an individual identifiable), and sensitive data may be shared with third parties.
Data retention:
Not disclosed.
Third-party advertising cookies:
Facebook Business
Facebook
1601 S. California Avenue , , Palo Alto, CA, 94304
https://www.facebook.com/full_data_use_policy
Data collected:
Anonymous: Ads viewed, analytical data, web browser information, cookie-related data, date and time, demographic data, information about hardware/software, Internet access provider, interaction data, page views, domain server.
Pseudonymised: IP address (EU PII), location data, device ID (EU PII) PII (name, address, phone number, email address, login) Personal identification data provided by third parties.
Sensitive (Financial Information)
Data disclosed to third parties:
Data may be shared with third parties.
Data retention:
Not disclosed.
Social Widgets
Facebook Connect
Facebook Inc. 1601 Willow Road, Menlo Park, CA, 94025
Privacy contact URL:
http://www.facebook.com/help/contact_generic.
Purpose: Social widgets.
IP address, web browser information, date and time, demographic data, pages visited, type of software/hardware.
Data disclosed to third parties:
Anonymous data are shared with third parties.
Data retention:
Data retention period: Not disclosed.
Further information: http://www.facebook.com/about/privacy/
Google + Platform
Google, Inc.
Attn: Privacy Matters
1600 Amphitheatre Parkway , , Mountain View, CA, 94043
Privacy policies: http://www.google.com/intl/en/policies/privacy/
Purpose: Social widgets.
Collected information: Advertising views, analytical information, web browser information, cookie data, demographic data, hardware/software information, interaction data, page views, domain server.
IP address, search history, location data, device ID and phone number.
Data disclosed to third parties:
Anonymous data are shared with third parties.
Data retention:
Data retention period: Not disclosed.
You may enable, block or disable the installed cookies by selecting the appropriate settings on your browser. However, you should be aware that by doing so, you may not be able to enjoy the full functionality of this website.
Below are links with information on how you can configure your cookie preferences in the main browsers:
Or you can watch the tutorial videos published by the Spanish Data Protection Agency: http://www.youtube.com/user/desdelaAEPD
To learn more about cookies: es.wikipedia.org/wiki/Cookie_(informática)
If you wish to contact us regarding our cookies policy, please send an email to: customercare@udon.es
The UDON Loyalty Programme (hereinafter referred to as “N&F Club”) allows members, depending on purchases made at UDON, to accrue UDON€S (for each 1 euro spent at UDON is equivalent to 3 N&F Club UDON€S) and redeem these UDON€S for euros (for every 100 UDON€S accumulated, a €1 discount will be given, but it will only be possible to deduct the accumulated euros from 250 UDON€S and above) in general UDON Menu (not valid in midday Menu).
It is not permitted to have more than one N&F Club account per person (same name and postal address). UDON reserves the right to request at any time a document proving the identity of anybody who wishes to sign up or has signed up to the UDON Loyalty Programme.
It is up to the member to keep their profile information updated by checking at the restaurant or by visiting their user session on the UDON app or UDON.COM. In no case may UDON be held responsible for the non-receipt of a member’s offer due to outdated or misinformed information.
Terms and conditions for signing up to the Loyalty Programme
By signing up on UDON.COM, you are agreeing to join the UDON Loyalty Programme.
Terms and conditions of use
N&F Club
The UDON€S accumulated in the N&F Club are personal and non-transferable. The customer agrees to use the accumulated balance in the N&F Club programme in accordance with these legal provisions. Otherwise, UDON reserves the right to suspend or cancel the customer’s Loyalty Programme account under the terms and conditions mentioned in the article “Suspension/Shutdown”.
As part of the subscription to the N&F Club Loyalty Programme, UDON collects personal data from members. This information is subject to computer processing to allow UDON to process the requests received and send offers and personalised information. The recipients of this data are UDON FRANCHISING SL and any outsourced party.
This information is recorded in the UDON customer file and, in accordance with the amended law of 6 January 1978, any member may exercise their right of access, rectification and elimination by contacting the UDON customer service department (customercare@UDON.COM).
In addition, any member may object, for legitimate reasons, to the processing of the data concerning them by contacting the address mentioned above.
N&F CLUB
The N&F Club Loyalty Programme allows named members, upon presentation of the QR code that they will find in the user area ‘MY N&F CLUB’ on the UDON mobile app or website UDON.COM, to accrue UDON€S when visiting any UDON Noodle Bar & Restaurant and consuming general Menu (not valid in midday Menu) and when using the home delivery and takeaway service available on the UDON APP, UDON.COM and over the telephone (936.618.606).
The UDON€S counter is activated as soon as the customer signs up on the UDON mobile app or website UDON.COM. Simply by signing up, each customer receives 250 UDON€S (2.5 euros) and, from then on, for each purchase at UDON, 1 euro spent will be equivalent to 3 UDON€S. The customer may redeem this accumulated balance provided that they have exceeded 250 UDON€S and whenever consumes general Menu (not valid in midday Menu). The balance redeemed will be subtracted from their counter and they will have to reach 250 UDON€S again to deduct the following accumulated balance. Members may redeem a maximum of 1,000 UDON€S (10 euros) per visit.
Customers who previously formed part of the Exclusive Noodle Friend (ENF) Loyalty Programme will obtain an initial balance of 250 UDON€S (2.5 euros) as Exclusive members, 500 UDON€S (5 euros) as Premium members and 300 UDON€S (3 euros) as Master members.
Once signed up on UDON.COM and the N&F Club Loyalty Programme, the user will have the chance to invite 5 friends to sign up. For each new contact that signs up on UDON.COM, the user will receive 25 UDON€S, until reaching a total of 125 UDON€S. From then on, the user may invite more contacts to sign up, but will not receive more UDON€S for each new sign-up.
What’s more, each customer signed up to the N&F Club Loyalty Programme will receive an extra 100 UDON€S on their birthday and a further 100 UDON€S for each year that they celebrate as a member of the N&F Club Loyalty Programme.
Finally, the customer will receive an extra 10 UDON€S per social network if they start following UDON on Facebook, Twitter and Instagram. In order to claim these extra UDON€S, the user will have to access through the My N&F CLUB section on the website and be logged in to UDON.COM.
The UDON€S counter is activated as soon as the customer signs up on the UDON mobile app or website UDON.COM
Accumulated UDON€Smay not be redeemed for cash.
If the member asks for the accumulated balance to be redeemed, UDON reserves the right to deduct the amount of UDON€S on the N&F Club Loyalty Programme card associated with the purchase of the product.
Accumulated UDON€S and the redeemable balance will be available:
UDON reserves the right to modify these general terms and conditions and will inform the customer of any modification by the most appropriate means (post, email, update of the general terms and conditions on the website www.UDON.COM). The latest version of the General Terms and Conditions applicable to the N&F Club Loyalty Programme may be found on the website www.UDON.COM
UDON also reserves the right not to send all offers to all N&F Club Loyalty Programme customers and the right to modify or suspend said programme. Customers will be informed by the most appropriate means (post, email, update of the general terms and conditions on the website www.UDON.COM) if the UDON Loyalty Programme is ultimately suspended. The customer will then have a maximum of 30 days to benefit from their advantages. Otherwise, the benefits and UDON€S will be forfeited. In no case may the customer file a claim against UDON for any reason. No modification or cancellation of the UDON Loyalty Programme will entitle the member to any compensation.
The UDON Loyalty Programme is designed to provide loyal UDON customers with a series of advantages based on their visits and purchases made at restaurants or on the website. This Loyalty Programme assumes that the member respects the terms and conditions of said programme and adopts fair conduct with respect to UDON.
As a result, UDON reserves the right to suspend a UDON Loyalty Programme profile or even permanently shut it down, and -if applicable- cancel the associated benefits, in the event of abuse of the Loyalty Programme. UDON will suspend and/or shut down the profile after informing the customer by the most appropriate means, without the customer being able to claim any compensation, and specifically in the following cases:
Finally, if the customer does not make any purchases for a consecutive period of 24 months, the accumulated UDON€S and balance in their profile will be forfeited. UDON will inform the customer that if they do not make a purchase in the following 30 days, their profile may be permanently shut down.
UDON is not liable for any direct or indirect consequences of any malfunction of the UDON Lovers Loyalty Programme. In the event of loss or theft of the UDON Lovers Loyalty Programme profile, the customer should contact UDON customer service via the web form www.UDON.COM, by e-mail (customercare@UDON.COM) or by calling +34 936 618 606 UDON will deal with the incident as soon as possible and will recover the UDON€S and accumulated balance.
These General Purchase Conditions apply to the purchase of products that UDON FRANCHISING, S.L. (“UDON”), sells through its Udon App and website order.udon.com (the “Website”) to any user of the same (the “Customer(s)”), by themselves or through the corresponding franchisee, by means of “Take Away”, “Self-Order” (“Digital Order in the restaurant”) and/or “Delivery” (“Home Delivery”). .
UDON’s identification and contact details are as follows:
The purchase of the products offered through the Web entails the acceptance of the terms and conditions set out in these General Conditions of Purchase so, before proceeding to their acceptance, please read their content carefully. If you do not accept these General Terms and Conditions of Purchase, the purchase of the products will not be carried out and, consequently, will not entail the assumption of any type of obligation or liability on the part of UDON.
This merchant undertakes not to allow any transaction that is illegal, or is deemed by the credit card brands or the acquiring bank, that may or has the potential to damage the goodwill of or negatively influence them. The following activities are prohibited under the card brands’ programmes: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Purchaser, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited: “Sale of alcoholic beverages to persons under 18 years of age”.
By placing an order through the Website, the Customer declares that he/she has the legal capacity to contract the products on the Website.
The Customer undertakes to provide UDON with truthful information about himself/herself and not to place false orders. In any event, the Customer will be responsible for the accuracy of their details and the orders placed.
UDON reserves the right to modify the content and/or scope of the General Conditions of Purchase at any time, without the need to communicate or give prior notice, and therefore, before purchasing each product, please read its content carefully, as it is the Customer’s responsibility to review the General Conditions of Purchase before purchasing any product.
In order to purchase the products, the Customer must register in the “Register for free” section of the Website, or make the purchase using their “Facebook” credentials; in the latter case, UDON may have access to the information provided by the user to “Facebook”, although the processing of the data provided to “Facebook” will be subject to the terms and conditions provided for this purpose. In subsequent purchase processes, in the event that the Customer has registered, it will only be necessary to provide the e-mail address and password in the “Log in” section.
The price of the products will be that which appears in Euros next to each product on the Web and will include the taxes applicable at all times and the delivery costs which, if applicable, correspond.
If the order takes longer than expected or the Customer has any other problem with their order, they can contact the UDON Customer Service team via the email or telephone number indicated on the Website.
The Website contains a large number of products and it is always possible that some of the products may contain an incorrect or out-of-date price. In the event that there is an error in the price, UDON will contact the Customer as soon as possible and offer them the option of reconfirming the order for the product at the correct price or cancelling it with a refund of the amount paid.
UDON reserves the right to make any changes it deems appropriate at any time and without prior notice. The price applicable to the order placed by the Customer shall be that stated at the time of acceptance of the General Terms and Conditions of Purchase.
The Customer must pay for the products by any of the following means of payment:
a) Debit or credit card (only “VISA”, “MASTERCARD” and “EURO 6000” cards are accepted). The Customer must include their card number, as well as any other additional information that may be required during the purchase procedure. The charge will be made once it has been accepted by the financial institution, otherwise the purchase cannot be carried out.
b) Paypal. The Customer must follow the procedure provided by this payment platform.
A discount on the price of the products purchased may be applied to the order if the Customer applies a promotional code approved in advance by UDON.
Once payment has been made, the Customer will receive a notification from UDON, confirming that the order request and payment have been made correctly.
Current legislation prohibits the advertising, sale, consumption and supply of alcohol to persons under 18 years of age. If you are under the minimum legal age for the consumption of alcoholic beverages, the website will not allow you to purchase products containing alcohol.
UDON, after verifying that the purchase process has been carried out correctly, will deliver the products, according to the “Take Away” or “Delivery” methods, to the address indicated by the Customer in the purchase procedure and within the period specified on the Website or indicated by the Customer.
UDON will not be liable for any errors that may occur in the delivery of the products in the event that the Customer has not correctly completed the forms on the Website. However, if there is any incident in the delivery period, UDON will inform the Customer immediately.
The risks of the products shall be borne by the Customer from the moment it acquires material possession of them and, in the event of their return, shall continue to be borne by the Customer until they are delivered to UDON.
All product orders are subject to product availability.
In case of unavailability of the product purchased, UDON will inform the Customer and may offer a product or a discount of similar characteristics of equal or greater value, although the Customer may, alternatively, cancel their purchase request and recover the amount paid.
If, at the time of delivery of the products, the Customer is absent from the place of delivery communicated to UDON, it will be understood that the Customer unilaterally withdraws from the order.
The Customer must verify at the time of delivery that there has been no error with the product. In the event that there is any error and this is entirely attributable to UDON, the Customer may file a claim requesting the correct delivery of the product ordered or, alternatively, may cancel their order and recover the amount paid. Notwithstanding the above, no refund will be made if the product has been tampered with beyond opening it.
Given the nature and characteristics of the products, the right of withdrawal provided for by current legislation does not apply.
UDON promotional codes are not transferable or exchangeable for cash and can only be redeemed on orders that are paid for by credit and/or debit card. No cash will be given in the event that the value of the order is less than the face value of the promotional code.
The promotional code will be used only once by the Customer. Promotional codes can only be used to deduct from the price of the purchase order at the time of payment.
UDON reserves the right, at any time and at its sole discretion, to provide for additional terms and conditions in relation to the promotional code voucher.
The Customer may contact UDON, using the form provided in the “Contact” section of the Website, to express complaints and claims, and UDON undertakes to deal with them as soon as possible and, in any event, within one (1) month of their submission.
The European Commission, in accordance with Art. 14.1 of Regulation (EU) 524/2013, provides an online dispute resolution platform in consumer matters that is available at the following link: http://ec.europa.eu/consumers/odr/. Consumers will be able to submit their claims through the online dispute resolution platform.
The guarantee of the products purchased through the Website shall be in accordance with the provisions of current legislation and, where applicable, with the terms and conditions of the commercial guarantee offered to the Customer in addition.
The Customer shall be entitled to claim a paper invoice for any order placed.
Protección de datos personales
In compliance with the provisions of current legislation, in relation to the personal data of the Client provided throughout the purchase procedure of the products on the Website, the provisions of the Privacy Policy shall apply.
If any of the clauses of the General Conditions of Purchase should be declared, totally or partially, null and void or ineffective, such nullity or ineffectiveness shall only affect such provision or the part thereof that is null and void or ineffective, and the same shall remain in force in all other respects, and such provision or the part thereof that is affected shall be deemed not to be in force. For these purposes, the General Conditions of Purchase shall only cease to be valid only with respect to the invalid or ineffective provision, and no other part or provision of the same shall be annulled, invalidated, impaired or affected by such invalidity or ineffectiveness, unless it is essential to affect the General Conditions of Purchase in its entirety.
The General Conditions of Purchase are written in Catalan, Spanish and English. In the event of any discrepancy between these versions, the Catalan version shall prevail.
The General Conditions of Purchase shall be governed by and construed in accordance with Spanish law.
In the event of any conflict or discrepancy arising in the interpretation or application of the General Conditions of Purchase, the Courts and Tribunals which, where appropriate, will hear the matter, will be those provided for in the applicable legal regulations on the competent jurisdiction of consumers and users.
In accordance with the provisions of Law 11/2010 of 17 December 2010 on the prevention of underage drinking, it is prohibited to sell alcoholic beverages to persons under 18 years of age, or by persons over 18 years of age to persons under 18 years of age.
Latest version: May 2017
